Terms and conditions of use

COSTS

  • Cost of delivery throughout EU is a flat rate of 9,90 €.

DELIVERY TIME

  • We will ship goods same day, if order is placed before 12:00 (local time in Tallinn), unless karaokecenter.eu informs you that we are temporarily out of stock. 
  • If goods are out of stock, we will inform the consumer immediately about delivering as soon as item is back in stock. 
  • All items will be sent by DPD, unless customer specifies differently. 

RETURNS

  • Customer has the right to return UNUSED Items within 14 days of receipt of goods. Items must be in original package, and condition received. 
  • Customer must contact karaokecenter.eu by email (info@karaokecenter.eu) before returning goods. karaokecenter.eu will inform how to ship goods back.
  • All shipping cost will be charged.
  • Customer can not return discs.
  • Shipping address for returns is: 
    Karaokecenter Europe OÜ
    Suur-Sõjamäe 8a
    11415 Tallinn
    Estonia

WARRANTY

  • Our warranty is a full year on all of our products. 
  • When problems appears, karaokecenter.eu must be contacted immediately by email (info@karaokecenter.eu) by the consumer. 
  • All returns must be approved by karaokecenter.eu.
  • karaokecenter.eu will direct consumer how and where to return the goods for repair at no cost.

DAMAGES DURING SHIPPING

  • Although we pack our goods well, damages will sometimes occur during transportation. 
  • Please check all packages when picking them up. 
  • If package is damaged, and item / items are damaged, make damage report to delivery service right away .
  • Contact us (info@karaokecenter.eu) with the damage report from your carrier and we will organize you a replacement or refer you to one of our service centers.

RECLAMATION

  • If goods received are either wrong products or damaged, karaokecenter.eu must be contacted (info@karaokecenter.eu) immediately by the consumer. All returns must be approved by  karaokecenter.eu, which will direct consumer how to return the goods at no cost. 
  • Returning of items can be done only after Reclamation.

FORCE MAJOR

  • karaokecenter.eu is not responsible for delayment of order in the case of force major (war, natural catastrophes, changes of import or export laws, decisions of authorities, political changes, disturbance of public transportations,) or other activity out of control of  karaokecenter.eu. 

SOLVING DISAGREEMENTS

  • Any disagreements will be solved according to Estonian laws.